Terms & Conditions

Last updated: 4 May 2025

Welcome to Fashion Trendz. These Terms and Conditions govern your use of our website and your purchases from us. By using our site, you agree to these terms. Please read them carefully before placing any orders.

1. About Us

Fashion Trendz is an online retailer based in the United Kingdom, offering a range of women’s fashion products. Our website is:
👉 www.fashiontrendz.co.uk
If you need to contact us, please email info@fashiontrendz.co.uk.

2. Using Our Website

By accessing or using our website, you confirm that:

You are at least 18 years old or have permission from a parent/guardian
You will use the website lawfully and for personal, non-commercial use
You will not attempt to disrupt or compromise the security or functionality of our site

We may suspend or restrict access if we suspect misuse.

3. Product Descriptions

We strive to ensure all product details, images, pricing, and availability are accurate and up-to-date. However, colours may vary slightly depending on your screen settings, and we reserve the right to correct any errors or omissions.

All prices are shown in GBP (£) and include VAT (where applicable).

4. Placing an Order

When you place an order, you agree that:

All details you provide are true and accurate
You are authorised to use the chosen payment method
Your order constitutes an offer to purchase goods

We will send you an order confirmation email. This email does not confirm acceptance of your order. A contract is formed only once your items are dispatched.

We reserve the right to cancel or refuse any order for reasons including stock availability, payment issues, or suspected fraud.

5. Payments

Payments are securely processed via trusted third-party providers such as Stripe or PayPal. We do not store or access your card details.

6. Delivery

We aim to dispatch all in-stock orders within 1–2 working days. Delivery times vary depending on your location and chosen shipping method.

Once shipped, you will receive tracking details (where applicable). We are not responsible for delays caused by courier services, weather conditions, or other external factors.

Full delivery details can be found on our Delivery & Returns page.

7. Returns & Refunds

If you’re not completely satisfied with your purchase, you may return eligible items within 14 days of delivery, provided they are:

Unworn and unwashed
In their original packaging
With all tags attached

We reserve the right to refuse returns that do not meet these conditions.

Refunds are processed within 5–10 working days of receiving the returned item. Return shipping costs are the responsibility of the customer unless the item is faulty.

View our Returns Policy for full details.

8. Intellectual Property

All content on this site – including images, text, logos, and graphics – is the property of Fashion Trendz or its licensors. You may not copy, reproduce, or use this content without prior written permission.

9. Liability

We do our best to ensure that our website is secure, functional, and accurate. However, we cannot guarantee that it will always be free from errors or interruptions.

To the extent permitted by law, Fashion Trendz shall not be liable for:

Any indirect, incidental, or consequential damages
Any loss of profits, business, or data
Delays in delivery caused by events beyond our control

Your statutory rights as a consumer under UK law remain unaffected.

10. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy and Cookie Policy to understand how we collect and use your personal information.

11. Changes to These Terms

We reserve the right to update these terms at any time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the site means you accept any updates.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@fashiontrendz.co.uk
Website: www.fashiontrendz.co.uk